The Role

As a Strategic Account Executive at Layer, you’ll own the full customer revenue lifecycle—from generating new business to managing relationships and driving expansion revenue. You will build strong partnerships with design, engineering, and construction firms, understand their workflows and goals, and help customers unlock more value over time. This role combines consultative selling, relationship management, and business development in a single end-to-end responsibility.

You’ll work closely with the Head of Sales (and directly with the CEO) to refine our commercial strategy, shape how we partner with customers, and grow our footprint within strategic accounts. This is an opportunity to join a rapidly scaling startup where your impact on revenue and customer success is visible and significant.

What You’ll Do

• Own full sales cycle and renewals — Lead discovery, qualification, demos, negotiation, closing, pricing discussions, renewals, and expansions for new and existing accounts.

• Work qualified inbound and outbound demos — Run demos for inbound leads who book time directly with Layer, as well as outbound leads scheduled on your calendar by SDRs.

• Build and grow relationships — Develop deep partnerships with customer stakeholders from day one and stay their primary contact throughout the relationship.

• Drive expansion revenue — Identify and pursue upsell and cross-sell opportunities that increase account value over time.

• Develop tailored value-driven outreach — Craft personalized messaging and strategic propositions that align with customers’ business goals and industry workflows.

• Collaborate cross-functionally — Work with product, marketing, and customer success to deliver compelling solutions and share real-world insights to inform product and GTM strategy.

• Manage pipeline and forecast — Maintain accurate CRM data, forecast pipeline health, and communicate progress toward quota and growth goals.

Who You Are

• Full-lifecycle seller — You’re excited to own the end-to-end customer revenue motion from land to expand.

• Customer-focused and consultative — You enjoy learning customers’ businesses and tailoring solutions that create long-term value.

• Entrepreneurial and self-directed — You take initiative, iterate on your approach, and embrace a fast-paced startup environment.

• Excellent communicator — You write and speak with clarity, professionalism, and empathy.

• Driven by outcomes — You’re motivated by measurable goals and building long-term revenue success.

Qualifications

• 1–3 years of experience in B2B SaaS sales, account management, or a hybrid role owning both new business and ongoing customer growth.

• Demonstrated ability to manage relationships with multiple stakeholders and navigate sales processes independently.

• Strong analytical, communication, and negotiation skills.

• Comfortable with CRM tools and pipeline management.

• Familiarity with architecture, engineering, construction, or technical enterprise software is a plus.