Support

Find Layer support contact info, live chat hours, schedule project consultations, and access product updates or feature requests.

Silvia Lee Headshot

Silvia Lee

Sep 24, 2024

Support Email:

help@layer.team

Live Support Chat:

Live support available from 8—4pm CT, Monday through Friday.
If you message during off hours, we’ll get back to you as soon as we can!

Click the Get Help button, and click Message Us.


You'll first meet Fin our AI bot which can provide detailed responses to simple questions.
Please wait for Fin to respond when asking a question before sending additional messages, which will open additional chats.


If you need more help, click Wait for the Team to connect to a person.


Project Consultation with a Layer Expert

Schedule a meeting here:

https://layer.team/layer-training


Product Updates

For a write-up of our most recent product updates, find our changelog here:

https://roadmap.layer.team/changelog

Subscribe to changes or leave your feedback and feature requests here as well.

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