Enterprise Companies

Learn about Layer Enterprise accounts for 25+ users, including benefits, billing, and user management. Follow steps to sign up, invite others, and access support.

Zach Soflin

Sep 24, 2024

Enterprise accounts are customers with 25 or more users. Email sales@layer.team if you’d like to set up an enterprise plan.

  • 25 users and up includes quarterly checkin calls with our CEO and Product Team

  • 50 users and up includes quarterly checkin calls with our CEO and Product Team and a Company Admin Dashboard to manage user licenses and track usage.

Signing Up

If you are getting started with an enterprise account with Layer, you will need to first set up your Layer account. See Signing Up For Your Layer Account

Subscription and Billing

Now let's check that your subscription is active. See Manage Billing

If the status is Incomplete and you have been invoiced, please email help@layer.team to let us know, and we can connect your payment to your account.

If you have any other billing questions, or would like to add additional emails to your invoices, please email help@layer.team to let us know.

Invite Others to Join Your Company

We recommend that the company admin managing the Layer licenses send out invites first to their users. This ensures that new users will be automatically added to your company when they create their accounts without being prompted to create a company. See Manage Company for details on how to invite others to join your company.

Most Enterprise companies prefer using a Google or Microsoft log in. Let your users know if your company prefers to only use one method.

👉 Note: If you're having trouble with this method, check with your IT department to ensure that using company accounts for signing in to third party applications is allowed.

Support and Training

For Enterprise users,

  1. First onboard the users that will be managing Layer and setting up projects.

  2. Work with Layer to establish the best workflows for your projects.

  3. Then develop a plan to train the rest of your project teams and get them onboarded.

See Layer Support for how to reach our team.